Our Team

Kenneth Washington

Founder & Principal, KW Hospitality Company

With over 20 years of experience in the hospitality industry, Kenneth Washington leads KW Hospitality Company with a passion for operational excellence, team development, and creating unforgettable guest experiences. From starting as a dishwasher to managing award-winning properties for Marriott and Hilton, Kenneth has built a career rooted in hard work, integrity, and a deep understanding of every aspect of hotel operations.
Over the years, Kenneth has managed full-service and select-service hotels, specializing in urban and boutique properties, as well as new builds, renovations, and brand transitions. A former General Manager, Kenneth has received multiple honors—including Manager of the Year and Hotel of the Year—reflecting his consistent ability to lead high-performing teams and deliver exceptional results.
________________________________________

Food & Beverage Leadership

In addition to operations, Kenneth brings a creative and technical background in Food & Beverage management, with an emphasis on bar programs, mixology, and guest-centered drink experiences. From concepting new outlets to revitalizing underperforming bars, he has helped properties launch signature cocktail menus, train elite bar teams, and create themed activations that drive both revenue and local buzz.

________________________________________

Sales, IT & Operational Strategy

At KW Hospitality, Kenneth leads a cross-functional team of sales strategists, IT professionals, HR specialists, and operations experts. The Sales Division focuses on developing property-specific strategies to increase RevPAR, boost top-line revenue, and capitalize on emerging market trends.
The Operations Division partners closely with hotel leadership to streamline processes, improve efficiencies, and maximize profitability across departments.
The IT Division—one of Kenneth’s core areas of innovation—provides end-to-end technology infrastructure services for hotels, including:

• Systems design, implementation, and support of POS systems (Agilysys, Toast, Micros)
• New construction and renovation design, implementation, and support of hotel IT infrastructure
• Low-voltage cabling and wiring
• Wireless AP design, testing, and verification
• TV and monitor installation
• Post-construction infrastructure support, staff training, and technology guidance
• Technology partnering and vendor management to ensure 100% uptime and reliable IT service delivery

Kenneth and his team have partnered with ZOXLEN, an Atlanta-based technology firm, on large-scale IT and operational projects—most notably The Hamilton Hotel in Alpharetta, Georgia. Kenneth helped oversee a seamless IT infrastructure launch for the new boutique property, coordinating vendor relationships, supporting staff training, and ensuring a stable, high-performing system foundation that continues to enhance guest experience and operational efficiency.

Sergio Nunez

Professional Bio — Hotel Executive.

With over 18 years of leadership experience in the hospitality industry, Sergio Nunez is an accomplished Director of Operations known for driving operational excellence, elevating guest satisfaction, and performance. Throughout my career, I have successfully overseen large-scale hotel operations, leading cross-functional teams in service, revenue management, and brand compliance to achieve sustained growth and profitability.
A strategic and hands-on leader, I excel at aligning day-to-day operations with long-term business objectives. I have implemented efficient initiatives that improved cost control, standardized operating procedures across multiple locations, and enhanced employee engagement—resulting in stronger guest loyalty and increased bottom-line results.
Prior to my current role, I held key management positions with leading hospitality brands, where I developed expertise in pre-opening planning, property turnarounds, and market repositioning. Known for collaborative leadership style and commitment to service excellence, I continue to set new standards for operational performance in the hotel sector.

Levar Patterson

Levar Patterson is a visionary entrepreneur with a passion for business growth and technology. With nearly two decades of experience in Information Technology and entrepreneurship, he founded ZOXLEN with a clear mission: to empower businesses through strategic technology solutions that drive sustainable growth and operational efficiency.
Levar thrives at the intersection of people and problem-solving. Known for his ability to listen carefully and uncover the root of business challenges, he specializes in developing tech-driven strategies that help organizations evolve and scale. His belief that “if you understand the people, you understand the business” is a guiding principle embedded in the culture of doing business.
He holds a bachelor’s degree in network and communications management that has led to successful initiatives in business development, systems engineering, networking, cloud architecture, and cybersecurity. Over the years, Levar has built a reputation for turning complex technical landscapes into clear, actionable plans for growth.
Today, he remains committed to making ZOXLEN one of the nation’s leading business technology firms and to leaving a legacy rooted in service, innovation, and the belief that all things are possible.

Derrick Williams

Derrick Williams is a hospitality and sales executive with over a decade of progressive leadership experience in full-service and luxury hotels. Specializing in front office and guest experience operations, revenue optimization, and sales strategy, Derrick has consistently delivered measurable results by elevating guest satisfaction, cultivating corporate and group accounts, and leading high-performing teams.
Born in Detroit and raised in Los Angeles, Derrick has studied and worked across some of the industry’s most recognized brands—including IHG, Marriott, Hilton, and Hyatt—before expanding his expertise into the quick-service restaurant sector. He currently serves as Director of Sales & Brand Growth with Chick-fil-A, where he champions top-line sales growth, strengthens community partnerships, and drives brand loyalty in one of the nation’s most competitive urban markets. His role centers on building deep customer relationships, amplifying team culture, and positioning the brand as both a hospitality leader and community partner.
Derrick earned his Executive MBA in 2019, sharpening his ability to pair strategic business insights with operational excellence. A proven results-driven leader, he has advanced throughout his career from front office operations to assistant director-level sales management and now to brand growth leadership—demonstrating adaptability, resilience, and a clear focus on measurable impact.
Outside of work, Derrick enjoys traveling to visit his nieces and nephews across the country, a grounding reminder of the importance of family and connection—values that also guide his approach to leadership and hospitality.